Phone System Downtime : Business Communications Cut

DR Backup for Continuity of Communications during System Downtime

To gain access to Industrial Premises without alerting Police or Business Owners, thieves cut any nearby cabling in an ill-informed attempt to prevent an alarm signal being activated.

By doing so they have cut the communications of several businesses located in the Industrial Estate. The damage is extensive, including cutting major fibre optics cabling, and BT project a minimum of two days to rectify the damage. From a business perspective that's two days without any incoming or outgoing calls resulting in no new enquries and unhappy existing clients. Your staff will become frustrated with their productivity greatly reduced and the resulting cost to your business could be considerable. With 999Alert DR applications in place your entire Switchboard/PBX will have been replicated and your communications can be restored in minutes with landlines, mobiles or VoIP phones acting as extensions.

These phones can be located anywhere around the globe as 999Alert is geographically anonymous.

Also agents also can use mobiles, landlines and VoIP phones, or from existing back-up call centres, to log into ACD groups and start taking calls. User voicemails can be delivered by email.